Loona
Loona Smart Petbot Robot Dog Companion
Loona Smart Petbot Robot Dog Companion
Wake Concept Store
Shop 3-8, G/F.
Far East Mansion, 5-6 Middle Road
Tsim Sha Tsui
Kowloon Hong Kong SAR
The Smartest Petbot Your Family Will Ever Love
Loona is not just a robot — she's a personality. Designed by KEYi Tech and powered by ChatGPT, Loona is an emotionally intelligent AI petbot built for families with kids who want all the joy of a pet without the mess. She recognises faces, responds to gestures, holds real conversations, and even transforms spoken ideas into AI-generated digital artwork — all in real time. With a 4.9-star rating from over 1,100 verified reviews and recognition from CES Innovation Awards 2024, iF Design Awards 2024, Fortune Best Designs 2023, and Design Intelligence Awards 2022, Loona is the most decorated consumer petbot on the market.
Under the hood, Loona Premium is built for serious performance. A Quad-core Cortex A53 CPU paired with a dedicated 5 TOPS BPU enables up to 5 trillion calculations per second, processing over 200 user inputs per minute across voice, gesture, and facial recognition with 95% accuracy. Her 3D ToF sensor, 720P RGB camera, 4-microphone array, and 6-axis motion sensing create a full-body awareness system that lets Loona navigate her environment, detect obstacles, and respond to her surroundings with lifelike fluidity. With 2 hours of continuous playtime and automatic return to her charging dock, she's always ready for the next adventure.
Key features:
- GPT-Powered AI Intelligence: Loona converses, perceives objects and surroundings, generates digital artwork from voice prompts, and builds personalised memories through every interaction.
- Advanced Face & Gesture Recognition: Instantly identifies family members, remembers their preferences, and responds with personalised interactions — with 95% recognition accuracy.
- Multi-Sensor Awareness System: Combines a 3D ToF sensor, 720P RGB camera, touch sensor, 3-axis accelerometer, and 3-axis gyroscope for full environmental awareness, obstacle detection, and path planning.
- 4-Microphone Array with Sound Localisation: Detects and locates sound directionally, enabling natural voice interaction from across the room.
- Endless App-Enabled Games: From bullfighting and follow-the-leader to AR pet feeding and Google Blockly kid-friendly coding — new adventures every day.
- 2-Hour Playtime with Auto-Recharge: Loona's 1350 mAh battery delivers up to 2 hours of continuous play, and she autonomously returns to her charging dock when battery is low.
- Multi-Award-Winning Design: Recognised by CES Innovation Awards 2024, iF Design Awards 2024, Fortune Best Designs 2023, and Design Intelligence Awards 2022.
Shipping & Exchange Info
Delivery & Self pick up
Delivery: All in-stock items will be shipped out in 1-3 working days after the order is successfully placed.
Free local delivery for orders above HK$800.
For orders less than HK$800, the shipping rate starts from HK$30 and is calculated at checkout.
For international orders, the shipping rate is calculated at checkout base on the shipping destination.
Self pick up: All in-stock items will be ready for pick up in 24 hours after the order is successfully placed.
Pick up in store is completely free of charge.
Visit FAQ for more info.
Returns & Exchange
If you receive your order and are not satisfied for any reason, you may return it to us for store credit or an exchange.
All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Visit returns & exchange for more info.
Shipping & Exchange Info
Delivery & Self pick up
Delivery: All in-stock items will be shipped out in 1-3 working days after the order is successfully placed.
Free local delivery for orders above HK$800.
For orders less than HK$800, the shipping rate starts from HK$30 and is calculated at checkout.
For international orders, the shipping rate is calculated at checkout base on the shipping destination.
Self pick up: All in-stock items will be ready for pick up in 24 hours after the order is successfully placed.
Pick up in store is completely free of charge.
Visit FAQ for more info.
Returns & Exchange
If you receive your order and are not satisfied for any reason, you may return it to us for store credit or an exchange.
All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Visit returns & exchange for more info.